Leasing FAQs

Yes, we do accept Section 8 housing vouchers, with considerations based on the property you're applying for. The bedroom size of your voucher must cover the asking rent after utility deductions.

Please visit our Rentals page.

Screening questions may include:

• What is your take-home income? (Every property requires a 3X take-home income)
• What is your credit score? (Required credit score is noted on each listing page)
• Do you have any pets?
• Do you have any evictions or bankruptcies?

Yes, you will receive an automated text via TenantTurner to confirm your showing, and a reply is required. We will also reach out personally to confirm your showing after it’s confirmed via TenantTurner.

Please contact the listing agent directly to reschedule your showing.

Each listing has a team member from James Property Management Group assigned to it, who handles all showings and is available to answer any questions.

JPMG does not negotiate rental rates. Rent collection is facilitated through our tenant portal and includes various payment methods, excluding cash.

Please visit our website at Rental Application - Applicant Center or call (847-668-8042). Locate the property you would like to apply for and click on “Apply Now” in the bottom right hand corner of the listing.

Requirements include:

• A submitted application for each resident over 18
• A $60 application fee per application (non-refundable)
• Your two most recent pay stubs
• Your two most recent bank statements
• Current landlord information

Anyone over 18 residing in the property must apply and submit supporting documentation.

No, sight unseen applications are not allowed. You must have seen the property firsthand before applying.

No, properties remain on the market until a signed lease and all required funds are paid. Applications not completed within 48 hours may be denied. Approval and Move-in Process

Applications are processed within 48 hours of receiving all required documents. Missing information may cause delays, and we will contact you for any additional information needed.

Once approved, a representative from James Property Management Group will contact you via email or phone. It's essential to respond promptly to secure the property.

Upon approval, sign the lease and pay the security deposit or move-in fee within 48 hours. The first month's rent is also due at lease signing or a minimum of 7 days before possession.

On the move-in day, lockbox access instructions will be emailed to you once all move-in requirements are met.

A lockbox move-in provides you with access to keys on your move-in day at your convenience. A JPMG team member will remove the lockbox 24-48 hours after move-in.